We usually make it out to the movies with the kids once/twice a year, and what better time to go then on a rainy December weekend. So this morning I decided to take a look at movie times for "Frozen", which I've heard good things about. Found a good time and went to buy tickets online, went to submit order and they tried to hit me with a $4.00 "Booking Fee"!! Are you kidding me?
First off, I'm taking the burden off theatre employees -- reducing overhead to process tickets, thus already improving their margins.
Second, I cannot even reserve a seat!
What do I, as a customer, gain by this $4.00 payment. The only value to me is that I don't have to wait in line for 1 minute and purchase tickets on site.
Needless to say, I will be making my ticket purchase live at the theatre. Furthermore, once you get inside, you have to pay 3 times the normal amount for snacks -- which is why I'll be sneaking treats inside today.
Theater experience = Ridiculous
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